Shipping & Returns
Local Singapore Delivery:
- Standard Delivery (2-4 working days): SG$2.99
- Express Delivery (1-2 working days): SG$6
- Same Working Day Delivery (Orders placed before 2pm, orders placed during non-working days or after 2pm on a working day will be processed on the next working day): SG$15
- Standard Delivery is free for order(s) above SG$60
- Express Delivery us free for order(s) above SG$100
- Same Working Day Delivery is free for order(s) above SG$200
All estimated delivery timeframes are calculated in working days only (Monday to Friday), excluding public holidays.
Orders placed on weekends, public holidays, or after 2:00pm on a working day
will be processed on the next working day. In these case, express/same day delivery timeframes commence from the next working day.
Malaysia (West) Delivery:
Standard Delivery: Starting from SG$10
(Please contact us prior to our order to confirm charges.)
Express Delivery: Please contact us prior to our order to confirm charges
Heavy Goods Standard: Please contact us prior to our order to confirm charges
Malaysia (East) Delivery:
Standard Delivery: Starting from SG$20
Malaysia (East) Delivery:
Standard Delivery: Starting from SG$20
(Please contact us prior to our order to confirm charges.)
Express Delivery: Please contact us prior to our order to confirm charges
Heavy Goods Standard: Please contact us prior to our order to confirm charges
At KINDER DREAMS, we aim to deliver your order to you within 1 to 3 (Singapore) and 3 to 5 (Malaysia), working days or from the date of order. The delivery time estimate depends on our courier partners’ dispatching schedules and routing, as well as traffic and weather conditions.
International Delivery
For international orders, please email us to get a quote before placing orders. We give the most reasonable shipping rates with no profit in mind. Shipping for international orders is done once payment is cleared.
For international orders, please email us to get a quote before placing orders. We give the most reasonable shipping rates with no profit in mind. Shipping for international orders is done once payment is cleared.
Returns
KINDER DREAMS offers free and easy returns within 30 days after delivery!
You can choose one of the following return options:
1. A full refund to your original payment mode or Wallet Credits
2. Exchange your item
3. Replacement for a wrong or defective item sent
1. A full refund to your original payment mode or Wallet Credits
2. Exchange your item
3. Replacement for a wrong or defective item sent
Please note that a return is only valid if the following conditions are met:
– Within 30 days of receipt
– Original condition and Tags intact
– Original packaging
– Invoice available
– Within 30 days of receipt
– Original condition and Tags intact
– Original packaging
– Invoice available
Should you require more assistance, please feel free to reach out to us at +65 6536 1643 or email us at enquiry@kinder-dreams.net